Need a hand? We're a small team and we read everything. Most questions are answered below — and you can always reach a human.
Email us anytime at
feedback@getwenlo.com
We usually reply within a day. For anything about your data or privacy, write to privacy@getwenlo.com.
Open Wenlo, create your family, then invite a partner or co-parent by email. For a child, you'll set up their phone with a private link we generate — a parent does this, since kids can't add themselves.
On their phone, make sure Location is set to Always and Precise for Wenlo, and that the app isn't force-closed. On Android, also set Wenlo's Battery usage to Unrestricted so the phone doesn't pause it in the background.
Add a carpool (or import a team/class schedule), and Wenlo assigns drivers by who's closest and tells each one when to leave. A child can also request a ride, and it goes to your family's guardians and trusted helpers.
Yes. Wenlo has no ads, never sells your data, and never tracks you across other apps. Your family's location stays inside your family circle. See our Privacy Policy for the details.
In the app: Profile tab → "Delete my account." Full instructions, including how to remove specific data, are on our Delete Account page.